Category: Customer Service

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Image for Strategic Customer Care: An Evolutionary Approach to Customer Care

Strategic Customer Care: An Evolutionary Approach to Customer Care

By: Brown, Stanley A.

Price: $6.99

Publisher: Toronto, Wiley: 1999

Seller ID: 6997

ISBN: 0471643424

Binding: Hardcover

Condition: Fine in Near Fine dust jacket


Image for Enterprise One to One: Tools for Competing in the Interactive Age

Enterprise One to One: Tools for Competing in the Interactive Age

By: Peppers, Don & Rogers, Martha PH.D.

Price: $6.99

Publisher: New York, Doubleday: 1997

Seller ID: 28493

ISBN: 0385482051

Binding: Hardcover

Condition: Near Fine in Near Fine dust jacket